Testimonials
Comments From Our Customers

 

“We take Benny to The Pet Brigade for daycare every work day, it takes all of the worries away. He is visibly excited to be dropped off there every day, and we love knowing that he gets to spend time outside, playing with other dogs, and gets lots of exercise. The staff is terrific- they really care about the animals and group them for play based on each dog’s personality. And when we needed to board Benny for a week, we had every confidence that he was in great hands.”
~ 2LT’d William & Kristen J.

“The Pet Brigade is a God-send. I wish I could have had the opportunity to use the Pet Brigade during my husband's combat deployment. We started using the Pet Brigade the day the doors opened. My dog Jake loves all his "friends" and can't wait to go to "school" every day. It's hard for him to understand that there is no "school" on the weekends. It has been such a blessing to have him taken care of during the day - the guilt has been lifted - THANK YOU!! I love knowing that he is socialized with other dogs, gets to play in the pool and with other toys. He loves his principal, Bill (he's really easy to win over), Corena and Amanda are so fun and good about keeping him in line :) We NEED a Pet Brigade at every military installation. Thank you Regis and Nancy for serving along with our military!!”
~ Your number one fan, Stacey L.

“Dear Regis,
I just wanted to send a note to thank you for your help during my family’s recent move from the states to Japan. My wife, Christy, was trying to get everything in order to get our two dogs, Holly and Annie, to our new home and was feeling more than a little overwhelmed. She had called several places trying to figure out the best course of action. Once she made contact with you and the “Pet Brigade”, she instantly felt as though she was among friends and knew she could trust your team. It was a very stressful transition period for us and you guys made it quite a bit easier. Your insight and knowledge of the process was the key to getting our precious puppies to Japan without a hitch. You went above and beyond what was expected by picking our dogs up from the airport, caring for them, coordinating their vet visit and USDA appointments and getting them back to her at the airport at exactly the perfect time to meet the rotator. We were able to relax just a bit knowing your group of dedicated professionals was caring for our dogs. I can’t thank you enough. We are almost settled in now and Annie and Holly are adjusting to life in Japan. I will make sure to recommend you and your associates to anyone who needs help getting through Seattle to overseas. You made all the difference for us!”
~ Terry W., SMSgt, USAF

“Dear Regis,
I am writing to let you know how much I appreciate your efforts during a very stressful time in my family’s life. As I planned our move from the states to Japan, I was in way over my head trying to figure out how to get my two dogs, Annie and Holly, through Seattle to Japan. I had called just about every listing I could find and hadn’t gotten much help. That is until I called you guys at Pet Brigade. After talking to you, I instantly felt like I had an advocate and a friend on the other end of the phone. Someone who I felt I could trust with my precious puppies. You and your team bent over backwards to accommodate us in every way. I appreciate the timely phone calls informing me of our pet’s safe arrival & transport to your boarding facility. It made me laugh when you talked about how our dog Annie was so excited to be getting off the plane, that she was wagging her tail so hard-she was rocking the kennel-almost to the point of tipping. Your staff, especially Desiree, were always great on the phone. They’d give me daily updates & comment on different parts of my dogs personalities. These comments made me feel that they actually knew which dogs were mine (which was not the case with our last boarding experience). I especially appreciate the “extra mile” (ok, more like extra 40 miles each way) you went to ensure my dogs were cleared to enter Japan. I had not anticipated the need for an USDA visit-and not arriving in Seattle until a few hours before our outbound flight, would not have been able to meet with the USDA inspector. THANK YOU SO VERY MUCH! You have a very well run, professional pet boarding & pet transportation company that made all the difference for us in our transition to Japan. I will make sure to recommend you and your team to anyone who needs help getting their animals through Seattle to overseas. Thanks for everything and keep up the great work.”
~ Christy W.